About Prime store
A small workshop with lab standards
In Oman, we still open every device as if it were our own.
Prime store started with a small workshop and a simple idea: you should know what’s wrong with your device before you pay, and get it back tested the way a lab would test it.
Specialists work at Prime store across phones, laptops, game consoles, screens and data recovery, with a soldering microscope, a hot-air station and a technicians-only area that devices leave only to go back to their owners.
How we work
- A free diagnosis in front of you in about twenty minutes.
- A written price and the type of part before any work — nothing added without your approval.
- Component-level repair whenever possible, instead of swapping whole boards.
- A twenty-point checklist before handover, and a 90-day warranty.
Your first visit
Bring the device, and its charger if the fault is in charging, and keep your SIM and memory card with you. Walk-ins are welcome, but booking means a technician is free for your device the moment you arrive.
Licensed shopTrade licence no. 000000 (sample)
How we work
Four rules
on every repair bench.
-
We diagnose before we replace
We look for the part that actually failed, so you don’t pay for a whole board when fixing a small part of it is enough.
-
A written price first
You know the cost, the timing and the type of part before we start, and we add nothing without your approval.
-
Your privacy is a red line
Your device stays in the technicians’ area, and nobody looks at your photos or files.
-
Repairs that extend a device’s life
Every device we repair is one that doesn’t go to landfill, and we recycle damaged parts safely.
The team
Specialists,
and a bench for every device.
Technicians for phones, motherboards, consoles and screens, a data recovery specialist, and a front-desk adviser who opens your ticket and follows it until pick-up.
- Technicians and advisers
- 6
- Services
- 6
- Languages the team speaks
- 7
We fix the part, not bin the board.
Many board faults come down to a small part worth a few rials. We find it under magnification and replace it with micro-soldering, so your device comes back for a fraction of the price of a new board.
Licensed shop — trade licence no. 000000 (sample)
How to get here