Free diagnosis in 20 minutes90-day warranty

Open now Today 10:00 – 23:00

+968 000 000 0000

Services

Phone repair

Screens, batteries, charging ports and cameras — most of them the same day while you wait.

1 technician

From Omani Rial 199

Phone repair at Prime store

We start with a free diagnosis in front of you: we test the screen, touch, charging, sound and cameras, then write down the price and the type of part before any work. We replace damaged parts with original or high-quality alternatives — your choice — and repair the board itself with micro-soldering when the fault is a small part on it.

After the repair we run a twenty-point test and hand the phone back with an invoice that names the part, plus a 90-day warranty.

Faults we fix every day

  • Cracked screen or touch not responding
  • Battery that drains fast or has swollen
  • Not charging, or charging slowly
  • Blurry or dead camera
  • No sound in calls or from the speaker
  • Water or liquid damage

The free diagnosis finds the real fault and the price before any work.

Starting prices

Phone repair prices

Guide prices by model, confirmed after the free diagnosis.

  • Smartphones

    Smartphone battery replacement

    From Omani Rial 199

    A new battery with matching capacity, a check of the charging circuit and a calibrated percentage, in about 45 minutes.

    • 45 minutes
    • Same day
    • 90-day warranty
    What’s included (5 items)
    • A new battery with the original capacity
    • A check of the charging circuit and port
    • Battery percentage calibrated after fitting
    • Safe recycling of the old battery
    • 90-day warranty

Technicians and slots

Phone repair technicians

Each technician’s next drop-off slot is worked out from their weekly shifts, in Oman time.

The whole team
  • SH Senior technician Same-day repair

    Sami H.

    Smartphone technician

    • 11 years of experience
    • Arabic · English
    • Smartphones of every size
    • Tablets
    • Smartwatch batteries and glass

    Next slot: Today 12:40

Common questions

Before you book
Phone repair.

Ready to book?

Pick the technician, day and time in under a minute, or book the courier, and we confirm within a working hour.

Start booking
Do you need my passcode?

Not always. We only ask if a post-repair test needs it, and you can unlock the phone yourself in front of the technician instead.

Will I lose my data with a new screen?

No, a screen or battery replacement does not touch the storage. We still always recommend a backup before any repair.

How long does a screen take?

One to two hours for most models when the part is in stock; we give you the exact time at diagnosis.

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